As a community manager, I’m used to wearing a lot of hats. Be it, customer advocate, moderator, community builder, brand advocate and yes sometimes even referee. But, what I’m not is a “copy monkey.” The whole idea that community managers are just cheap copywriters that play on Facebook all day needs to get debunked. And soon. Articles, like this one in Marketing...
Five Lessons Learned From Five Years On Twitter
As of this month, I’ve officially been on Twitter for five WHOLE years. As of writing this post, I have written more than 23,000 tweets. (Whoa, I know what you are probably thinking, that’s a lot of tweets.) To say, the last five years have been filled with ups and downs would be a major understatement. Little did I know when I signed up for Twitter, that this site would have such a...